Covid-19 outbreak and lockdowns
Where a confirmed case BOORN will explain to you the need to isolate and explore options with you.
If there is a Covid-19 lockdown issued by the state government BOORN will contiue to provide essential services in accordance with health advice and government mandates
BOORN will continue to provide services that you are dependent on for daily living with appropriate infection control management
Participants and their families will not be able to attend the centre in person where they are demonstrating symptoms of BOORN, telehealth appointments will be offered where appropriate.
Fire
Team member will not travel into fire zones, in this case, Emergency Services and Emergency Contact lists will be activated by BOORN, who will monitor your safety through ongoing communication with you and your supports.
If a BOORN centre is under threat of bushfire the centre will close and appointments will be rescheduled.
Flood
Team members will not travel into floodwaters, in this case BOORN will contact you to assess the situation, contact your local Emergency Services secondary contacts as required. Team members will provide ongoing communication to monitor your safety.
If a BOORN centre or surrounding areas are affected by floodwaters, the centre will close and appointments will be rescheduled or offered by telehealth where appropriate.
Extreme Heatwaves
BOORN representatives will contact with you prior to the heatwave (weather forecast) to ensure adequate cooling, water and other requirements are available. If required, BOORN will either provide, or contact your Support Network for availability of onsite support.
Thunderstorms and severe weather
A BOORN representative will contact you prior to the event (weather forecast) to ensure food, water, and other requirements are available. If required, BOORN will either provide onsite support or contact your Support Network for the availability of onsite support.
If thunderstorms or servere weather cause poweroutages, or it is deemed unsafe for participants to travel to the centre, the centre will close and appointments will be rescheduled.
Data breach
Review impact of the data breach
Advise you of the breach
Advise the AOIC where it may cause serious harm to you https://www.oaic.gov.au/privacy/notifiable-data-breaches/report-a-data-breach
Undertake remedial action
(Only complete those areas related to the services to be provided to the participant and ensure you address potential risks and put in place risk controls.)
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